Privacy Policy

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This Privacy Policy describes how Floraherbal ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit floraherbal.world, purchase culture consulting products, register for workshops, or otherwise interact with our services related to healthy corporate culture consulting in the United States.

1. Scope

This policy applies to personal information processed in connection with our consulting products, including the Culture Assessment Workshop, Leadership Alignment Program, Team Workplace Wellness Integration, custom engagements, newsletters, contact inquiries, and account-related communications. By using our website or purchasing our products, you acknowledge this policy.

2. Data Controller

Floraherbal is the data controller for personal information described herein. Our contact address is 136 W 87th St, New York, NY 10024, United States. For privacy inquiries, you may contact us using the details on our reach-us page.

3. Information We Collect

We may collect the following categories of information depending on how you interact with us:

• Identity and contact data: name, job title, company name, email address, phone number, billing address, and delivery preferences for workshop materials.
• Transaction data: program selected, purchase date, payment status, invoices, and correspondence about scheduling or rescheduling.
• Professional context data: organization size, industry, culture goals, and information you voluntarily provide in forms or discovery calls.
• Technical data: IP address, browser type, device identifiers, pages viewed, referral URLs, and cookie identifiers as described in our Cookies Policy.
• Communications data: messages submitted through contact forms, email threads, survey responses, and workshop feedback.

4. How We Collect Information

We collect information directly from you when you complete forms, register for programs, sign agreements, participate in workshops, or communicate with our consultants. We also collect information automatically through cookies and similar technologies when you browse our website. In some cases, we receive information from your employer when they purchase programs on behalf of teams, subject to appropriate authorization.

5. Purposes of Processing

We process personal information for the following purposes:

• To deliver culture consulting products and fulfill contractual obligations, including scheduling, facilitation, and follow-up materials.
• To respond to inquiries, provide quotes, and manage client relationships.
• To process payments, prevent fraud, and maintain financial records.
• To improve our programs, website, and client experience through analytics and aggregated insights.
• To send service-related notices, program updates, and administrative messages.
• To comply with legal obligations, enforce agreements, and protect our rights and the safety of participants.

6. Legal Bases for Processing

Where applicable under US state privacy laws and, for international participants, relevant frameworks, we rely on: performance of a contract; legitimate interests in operating and improving our consulting business; consent where required (for example, marketing communications or non-essential cookies); and compliance with legal obligations.

7. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist with hosting, payment processing, email delivery, analytics, and scheduling tools, bound by confidentiality obligations.
• Facilitators or subcontractors involved in delivering your purchased program, limited to what is necessary for delivery.
• Professional advisors such as accountants or legal counsel when required.
• Authorities when required by law or to protect rights, safety, and security.
• A successor entity in connection with a merger, acquisition, or asset sale, with notice where required by law.

8. International Transfers

Our primary operations are in the United States. If you access our services from outside the US, your information may be transferred to and processed in the United States, where laws may differ from those in your jurisdiction. We implement appropriate safeguards for cross-border transfers where required.

9. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to satisfy legal, accounting, and reporting requirements. Workshop materials and client records may be retained for the duration of the engagement plus a reasonable period for follow-up and dispute resolution, typically up to seven years for financial records unless a longer period is required by law.

10. Security Measures

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, and staff training. No method of transmission over the Internet is completely secure; we encourage you to use strong credentials and protect your devices.

11. Your Privacy Rights

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, opt out of certain processing such as targeted advertising or sales, and appeal denied requests. California residents may have additional rights under the CCPA/CPRA. To exercise rights, contact us with sufficient detail to verify your identity. We will respond within timeframes required by applicable law.

12. Children's Privacy

Our culture consulting products are intended for business professionals and organizations. We do not knowingly collect personal information from children under sixteen. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

13. Third-Party Links

Our website may contain links to third-party sites, including embedded maps. We are not responsible for the privacy practices of those sites. Review their policies before providing personal information.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our products, practices, or legal requirements. The updated version will be posted on floraherbal.world with a revised date. Material changes may be communicated through notice on our website or direct communication where appropriate.

15. Contact

For questions about this Privacy Policy or our handling of personal information related to culture consulting products, visit reach-us.html or write to Floraherbal at 136 W 87th St, New York, NY 10024, United States.